Terms & Conditions
Last updated: November 2026 · Applies to all 5gbd accounts
These Terms & Conditions govern your use of the 5gbd platform, including account registration, deposits, withdrawals, bonuses, and all games available on the site. By creating a 5gbd account or placing a wager, you confirm that you have read and accepted every clause below. Please read this document carefully before you start playing.
01 Eligibility & Account Registration
You may open a 5gbd account only if you are at least 18 years old and are legally permitted to gamble in your jurisdiction. Registering an account confirms that both conditions are true for you.
During registration you must provide your real name, date of birth, and a valid contact method. 5gbd reserves the right to request identity documents at any point. Providing false information during registration will result in immediate account suspension and forfeiture of any pending balance.
- Minimum age: 18 years.
- One account per household and per device is permitted.
- You are responsible for keeping your login credentials secure.
- Notify us immediately at [email protected] if you suspect unauthorised access.
02 One Account Per Person
Each player may hold only one active account on 5gbd. If our system detects duplicate accounts linked to the same person — by IP address, device, payment method, or verified identity — we will merge or close the extra accounts and may void any bonuses claimed across them.
03 Deposits & Payment Methods
5gbd accepts deposits via the following methods. All deposits are processed in BDT.
| Method | Min Deposit | Processing Time | Fee |
|---|---|---|---|
| bKash | ৳250 | ~3 minutes | None |
| Nagad | ৳250 | ~3 minutes | None |
| Rocket | ৳250 | ~3 minutes | None |
| Upay | ৳250 | ~3 minutes | None |
| Bank Transfer | ৳250 | ~3 minutes | None |
Deposits must come from an account or card held in your own name. 5gbd does not accept third-party payments. Any deposit that cannot be traced back to the account holder may be reversed and the account flagged for review.
04 Withdrawals & KYC
The minimum withdrawal is ৳500. The maximum single-day withdrawal is ৳150,000. Withdrawals are processed within 28 minutes once your account is verified.
KYC Verification
Before your first withdrawal, you must complete a Know Your Customer check. Accepted documents are:
- National ID Card (NID)
- Passport
- Driving Licence
Document review takes up to 12 hours. First-time withdrawals may take up to 6 hours after KYC approval. Once verified, your account remains active and future withdrawals process within 28 minutes during normal operating hours.
05 Bonus Terms & Wagering
5gbd offers a welcome bonus on your first deposit and ongoing reload, cashback, and referral promotions. Each offer has its own terms, but the following rules apply to all bonuses unless stated otherwise.
| Term | Detail |
|---|---|
| Welcome bonus rate | 195% of first deposit |
| Maximum bonus amount | ৳15,000 |
| Wagering requirement | 16× (deposit + bonus) |
| Validity window | 7 days from the moment the bonus is credited |
| Reload bonus | 17% on qualifying subsequent deposits |
| Daily cashback | 1.7% on net losses, credited the following day |
| Referral bonus | ৳600 per qualified referral |
Attempting to abuse bonus conditions — including placing low-risk mathematical bets to meet wagering requirements — will result in the bonus being cancelled and may lead to account review.
Bonuses cannot be transferred between accounts or converted to cash before the wagering requirement is met.
06 Game Rules & Fair Play
All games on 5gbd use certified Random Number Generators (RNGs) supplied by our game providers: Habanero, Spribe, CQ9, FA Chai, and Evolution. Each provider's return-to-player (RTP) figures are published on the respective game page.
In the event of a game malfunction — a technical error that interrupts normal play — the round in question will be voided and any stake returned. 5gbd is not liable for losses caused by software bugs originating from third-party providers, though we will escalate any reported issues immediately.
Results displayed in live casino streams are final once the dealer announces the outcome. Disputes based on a player's misread of the screen are not eligible for reversal.
07 Conduct We Do Not Allow
The following actions violate 5gbd's rules and may lead to immediate account suspension:
- Using automated scripts, bots, or any software that plays on your behalf.
- Colluding with other players in live casino games to gain an unfair edge.
- Exploiting software errors or undeclared promotions — if you discover a bug, report it rather than use it.
- Opening multiple accounts to claim welcome bonuses more than once.
- Making a deposit with the intention of reversing it via a chargeback.
- Sharing your account with another person or allowing a third party to play on your behalf.
08 Account Suspension & Closure
5gbd may suspend or close an account at any time if we have reasonable grounds to believe the account is being used in breach of these Terms & Conditions.
If your account is closed due to a rule breach, any bonus funds will be voided. Real-money funds that were deposited and not wagered may be returned after investigation, at our discretion. We aim to complete any such review within 14 business days.
You may close your own account at any time by contacting [email protected]. Any remaining verified balance will be paid out to your registered payment method.
09 Our Liability
5gbd provides its platform on an "as available" basis. We do not guarantee uninterrupted access and are not liable for losses caused by factors outside our reasonable control, including internet outages, payment-provider delays, or force-majeure events.
Our total liability to any player in connection with a single incident will not exceed the value of funds in that player's account at the time of the incident.
10 Privacy & Data
Your personal information is collected and used in line with our Privacy Policy. In summary: we store the data you provide during registration and during gameplay for the purposes of account management, fraud prevention, and legal compliance. We do not sell your data to unaffiliated third parties.
By using 5gbd, you consent to us processing your data as described in that policy. If you have questions about what we hold, email [email protected].
11 Playing Responsibly
5gbd is committed to responsible gaming. If you feel that gambling is negatively affecting your life, we offer the following tools free of charge:
- Deposit limits — set a daily or weekly cap on how much you can add to your account.
- Time-out period — take a break from gambling for a defined number of days.
- Self-exclusion — close your account for a minimum of 6 months. Contact support to activate this.
You must be 18 or older to hold a 5gbd account. We use age-verification checks during registration and again at the KYC stage. For more details, read our Responsible Gaming page.
12 Changes to These Terms
5gbd may update these Terms & Conditions at any time. When we do, we will update the "Last updated" date at the top of this page. Material changes will also be announced via the notification centre inside your account.
Continuing to use 5gbd after a change has been published counts as your acceptance of the revised terms. If you disagree with an update, please contact us or close your account before the change takes effect.
13 How to Reach Us
If you have questions about these Terms & Conditions, or about your 5gbd account, you can reach our team through any of the following channels:
- Live Chat: available 24/7 from inside your account dashboard.
- Email: [email protected] — we reply within 24 hours.
- Help Centre: Common questions answered here.
When contacting us about a specific transaction or dispute, include your registered email address and the date and approximate time of the transaction. This helps us locate records quickly and resolve your query faster.