Responsible Gaming at 5gbd

Our Commitment to Player Safety

5gbd is built for entertainment. Cricket odds, fishing games, live tables — they are fun when you play within your means. We know that for some players, gambling can shift from a pastime into something harder to control. This page sets out what 5gbd does to help, and what you can do yourself.

Every player on 5gbd has access to self-limiting tools at no cost. You do not need to explain yourself or justify a request; our support team will apply any limit you ask for without question.

Age Restriction Policy

You must be 18 years of age or older to register and play at 5gbd. This is a firm rule, not a guideline. During KYC verification — required before your first withdrawal — we check your National ID Card (NID), Passport, or Driving Licence. Any account found to belong to a minor is closed immediately and all funds are returned to the original payment method.

If you share a device with younger family members, use your device's parental control settings to block access to 5gbd. We do not provide parental-control software, but tools like Google Family Link (Android) work at the device level across all apps and browsers.

Signs That Play May Be Becoming a Problem

Problem gambling rarely looks dramatic from the outside. It tends to build gradually. These are the most common warning signs. If several apply to you, it is worth taking a break and reading further.

• Spending more than you planned, more often than you planned
• Chasing losses — depositing again to try to recover what you lost
• Thinking about gambling when you are at work, in class, or trying to sleep
• Hiding your play from family members or lying about how much you deposit
• Borrowing money — from friends, bKash contacts, or mobile credit apps — to fund deposits
• Feeling anxious, irritable, or restless when you cannot access the site
• Using gambling as a way to escape stress or low mood
• Neglecting meals, work, or household responsibilities to play

Self-Assessment Questions

Answer these honestly. There is no score and nothing is recorded. They are simply a prompt to help you reflect on your own habits.

Have you ever deposited money you needed for rent, groceries, or phone bills? Have you stayed up past midnight to continue a session? Have you felt you had to win back a loss before you could stop? Have you felt ashamed after a session? Have you told someone you were not playing when you were?

If the answer to any question is yes, consider using one of the tools in the next section. A single honest "yes" is not a diagnosis — but it is a reason to pause.

Tools You Can Use on Your 5gbd Account

These tools are available to all players. Contact our 24/7 Live Chat or email [email protected] to activate any of them. Changes to limits that increase your spending cap take 7 days to apply; reductions take effect immediately.

How to Request Self-Exclusion

Self-exclusion is the strongest tool we offer. When your account is self-excluded, you cannot log in, deposit, or receive promotional emails from 5gbd for the duration you choose.

1. 1
   Contact our support team Open Live Chat (24/7) or send an email to [email protected] with the subject line "Self-Exclusion Request".
2. 2
   State your preferred duration Choose 6 months, 1 year, 3 years, or permanent. If you are unsure, we recommend at least 6 months.
3. 3
   Verify your identity Our agent will confirm your registered mobile number and email address to match the correct account.
4. 4
   Receive confirmation Your account will be closed within 24 hours. Any withdrawable balance will be processed to your original payment method before closure.

Third-Party Blocking Software

Blocking software works at the device or DNS level and prevents access to gambling sites independently of 5gbd's own systems. This is useful if you want a technical barrier as an extra layer of support.

GamBlock (gamblock.com) — blocks gambling websites across Android, Windows, and iOS. It cannot be disabled by the user once installed, which makes it a strong commitment device.

Betfilter (betfilter.com) — works similarly, with additional family account features. It covers apps as well as browsers on most Android devices.

5gbd has no commercial relationship with either of these services. We list them because they work. Installing one alongside a cooling-off or self-exclusion period gives you a much stronger safety net than either measure alone.

Where to Get Help

Talking to someone who understands problem gambling is often more useful than any technical tool. These services are free and confidential.

National and International Helplines

Gamblers Anonymous runs phone and online meetings in multiple time zones and has members in South Asia. Find meeting details at gamblersanonymous.org.

BeGambleAware (begambleaware.org) offers a free helpline and online self-help tools. While it is UK-based, its online resources are available globally and are written in plain English.

If gambling-related financial stress is part of the problem, the Bangladesh Bank Financial Literacy programme provides free guidance on debt management and budgeting through district offices.

Policy Updates

This responsible gaming policy is reviewed periodically. When we make significant changes — such as adding new player tools or adjusting limit mechanics — we will update this page and note the revision date at the bottom. Continuing to use 5gbd after a policy update means you have accepted the revised terms.

If you have a question about this policy that is not answered here, contact [email protected] and reference "Responsible Gaming Policy" in your subject line.

Last reviewed: November 2026  ·  18+ · Play Responsibly